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  1. #1
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    Question are crown shop companions refundable?

    this is for the companion(s) bought via companion tab via crown shop via the amount of crowns paid for said companion(s), not bundle companions and/or booster pack tab via crown shop companion(s).

    also, has anybody tried to do this before via creating a customer support ticket and remember what they said?

    i thought i'd ask here first because customer support could (and can) take a week (or longer) to get a response, sry but am too lazy to wait that long.



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  3. #2
    Willowdreamer's Avatar
       Willowdreamer is offline Wiki Master
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    Re: are crown shop companions refundable?

    Quote Originally Posted by Vice42 View Post
    this is for the companion(s) bought via companion tab via crown shop via the amount of crowns paid for said companion(s), not bundle companions and/or booster pack tab via crown shop companion(s).

    also, has anybody tried to do this before via creating a customer support ticket and remember what they said?

    i thought i'd ask here first because customer support could (and can) take a week (or longer) to get a response, sry but am too lazy to wait that long.
    No, I have never heard of anyone "returning" a companion purchased from the Crown Shop. Once you buy them, they are yours forever.





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  5. #3
    Patrick.'s Avatar
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    Re: are crown shop companions refundable?

    Quote Originally Posted by Willowdreamer View Post
    No, I have never heard of anyone "returning" a companion purchased from the Crown Shop. Once you buy them, they are yours forever.

    yeah usually anything you buy in their games are yours forever. and if you ever do get a refund, it will be USD not crowns. sometimes they'll do partial compensation but that's it. typically USD refunds also will ban your account, unless they're feeling nice (you have a good story or it's a small amount not worth banning you for)
    Level 65 Swashbuckler, Musketeer, Privateer, and Buccaneer. @epicpatrick1234



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  7. #4
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    Re: are crown shop companions refundable?

    One time I wasn't thinking straight when I bought the whole arcade game set from the Crowns Shop. When I reached KI Support to see if they can undo the Crowns Shop transaction, this was their response:

    "I am terribly sorry about this. Unfortunately due to the nature of in game transactions, we can not give refunds for things effected like this. Again, I am sorry for the inconvenience, but we can not issue a refund for this."

    Thus, it stands correct. Whatever you purchase from the Crowns Shop is yours to keep, even if you have second thoughts AFTER the transaction is complete.



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